At 9 Kiss, your privacy is more than a legal obligation — it is a core value we stand by. Find out exactly how we collect, store, and protect your personal information as a player in Malaysia.
Updated: January 2026 | Bahasa MalaysiaYour Data, Your Rights
Here's how we ensure every member's privacy is always protected
Every bit of data that travels between your device and our servers 9 Kiss protected by 256-bit SSL encryption — the same technology used by Malaysia's leading banks such as Maybank and CIMB. No one can intercept or read your information while it is in transit.
As a member 9 Kiss, you have full rights to access, correct, transfer, or request deletion of your personal data at any time. We make this process straightforward — a single request to our support team is all it takes to get things started.
All members' personal data 9 Kiss stored on servers protected by multi-layered security systems — firewalls, intrusion detection, and 24/7 monitoring. Our data centres meet international security standards to ensure your data is never at risk.
9 Kiss has never and will never sell, rent, or trade members' personal data to any third party for commercial purposes. Your data belongs to you — it is not our business asset. This is not merely a policy; it is a principle we hold to the highest standard.
Operations 9 Kiss fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). This means we only collect what is necessary, retain it for a reasonable period, and always keep you informed about how your data is used.
You may choose to receive or opt out of marketing communications from 9 Kiss at any time. Every promotional email we send includes an easy unsubscribe link, and you can update your communication preferences directly from your account settings.
Name, phone number, and login details via a secure interface
Data is encrypted immediately before being transmitted over the internet
Data is stored on firewall-protected servers with 24/7 monitoring
Only authorised staff may access relevant data, on a need-to-know basis
You may request access to, correction of, or deletion of your data at any time
Questions about your privacy?
View FAQThis Privacy Policy describes how 9 Kiss collects, uses, discloses, and protects your personal information when you use our platform. By registering or using the services of 9 Kiss, you agree to the practices described in this Privacy Policy. Please read it carefully.
This Privacy Policy is issued by 9 Kiss and applies to all users of the 9kiss.bet platform, including website visitors, registered members, and active players. We are committed to ensuring your personal information is always protected and handled responsibly.
9 Kiss recognises that privacy is a fundamental right of every individual. We understand how important it is to protect your personal data, especially on a platform that combines financial services and entertainment like ours. The trust you place in us by sharing your personal information is something we take extremely seriously.
This policy clearly explains what data we collect, why we need it, how it is used, who it may be shared with, and the rights you hold over that data. If you have any questions not addressed here, our privacy team is ready to assist at support@9kiss.bet.
This Privacy Policy is effective from 1 January 2026 and supersedes all previous versions. We will notify you of any significant changes via email or in-platform notification.
9 Kiss only collect personal data that is strictly necessary to provide our services to you. We do not collect excessive or irrelevant data beyond what is required to operate the platform.
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, MyKad, date of birth | Account & age verification |
| Contact | Phone, email | Communication & account recovery |
| Financial | EWallet and bank account details | Deposits & Withdrawals |
| Technical | IP, device, browser | Security & Support |
| Usage | Game logs, betting history | Services & compliance |
9 Kiss use your personal data only for legitimate purposes that are directly related to the delivery of our platform services. We do not use your data for any purpose you have not consented to.
For marketing communications such as promotions and offers 9 Kiss — we only send such messages if you have given your explicit consent during registration. You may withdraw this consent at any time through your account settings or by contacting our support team.
9 Kiss does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, there are limited situations where we need to share data with certain parties to keep our services running.
All third parties that work with 9 Kiss are required to uphold data protection standards equivalent to or higher than our own. They are not permitted to use your data for any purpose beyond what has been agreed upon in the service agreement with us.
The security of your data is a responsibility we take with the utmost seriousness at 9 Kiss. We employ multiple layers of technical and organisational security controls to protect your data against unauthorised access, loss, destruction, or accidental disclosure.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For as long as the account is active | Ongoing services |
| Transaction logs | 7 years after the transaction | Tax & legal requirements |
| Data after account closure | 5 years | Compliance & investigations |
| Security logs | 2 years | Fraud detection |
| Marketing data (where consent is given) | Until withdrawn | Opt-in communications |
9 Kiss uses cookies and similar tracking technologies to enhance the user experience, ensure the platform functions correctly, and understand how players interact with our services.
You can manage your cookie settings through your web browser. Please note, however, that disabling essential cookies may affect the functionality of the platform 9 Kiss and your login experience.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our privacy policy 9 Kiss, you have several important rights regarding your personal data, all of which we fully respect.
Request a copy of all personal data we hold about you
Correct any data that is inaccurate or incomplete
Request deletion of your data (subject to legal requirements)
Restrict how we process your data in certain circumstances
Receive your data in a machine-readable format
Object to data processing for direct marketing at any time
To exercise any of the above rights, please contact the privacy team 9 Kiss at support@9kiss.bet with the subject line "Privacy Rights Request". We will process your request within 30 working days and inform you of the action taken.
Platform 9 Kiss is a service intended for individuals aged 18 and above only. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.
If we discover that we have inadvertently collected data from a minor, we will immediately delete that data and close the associated account. If you believe a minor has registered on 9 Kiss, please contact us immediately at support@9kiss.bet so we can take prompt action.
Parents and guardians concerned about their children's internet use are encouraged to install parental control software and have open conversations with their children about online safety and the risks of underage gambling.
9 Kiss reserves the right to review and update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or changes to the services we offer to players in Malaysia.
When we make changes to this policy, we will:
Continued use of the platform 9 Kiss after any changes are published will be considered your acceptance of the revised policy. If you do not agree with the changes, you have the right to close your account and request the deletion of your personal data.
We warmly welcome any questions, concerns, or requests related to this Privacy Policy or how we 9 Kiss handle your personal data. Our team is ready to help.
If you are not satisfied with how 9 Kiss handling your data or our response to your privacy request, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) through the channels established by that authority.
Your privacy is protected with bank-level encryption. Minimum deposit RM20 via Touch 'n Go, DuitNow, or GrabPay — start playing safely and securely today.